Health Tech World: What does 2021 look like for health tech?

January 13, 2021
by Caitlin McVeigh-Gagnon

Bobby Zarr, Sr. Director of Healthcare at uPerform by ANCILE, shared his predictions on how technology is making a positive impact on health IT training in the New Year with Health Tech World.

“Over the past year, we’ve all witnessed the challenges traditional training methods pose to health systems – including the need to train and cross-train without the classroom, providing at-the-elbow support to remote staff, and communicating out urgent policy or procedural information effectively. This year Covid-19 forced hospitals to adapt their approaches to EPR training and embrace digital learning. I predict this is only the beginning of healthcare’s transformative shift in health IT training.

With digital enablement a primary strategic objective of most healthcare organisations, there is an even greater need for a scalable strategy for application training and support. While we all wish we could assign each EPR user a trainer to shadow them and provide at-the-elbow support, we know that’s not feasible.

To successfully roll out software and keep up with system changes long-term, health systems will need to invest in digital learning to provide cost-effective, timely training and support to meet their digital enablement goals, bend the application training cost curve, and improve the efficiency and use of their systems.

Standing still is no longer an option.”

Read the full article here.

To learn how uPerform helps clinicians master software applications while they work, visit