Welcome to uPerform®

Where your success is at the heart of our mission

Welcome to uPerform

Where your success is at the heart of our mission.

A partner you can trust

When it comes to choosing a software education vendor for your health system, trust is non-negotiable. At uPerform, our unwavering commitment to excellence, coupled with a proven track record of success, makes us the partner you can rely on. Recognized as 2026 Best in KLAS in the Training and Learning Platforms category, we prioritize your success as the ultimate benchmark of our achievements. Our tailored solutions go beyond mere training sessions, offering a comprehensive and personalized just-in-time learning approach that speaks directly to the needs of clinicians and healthcare staff. With uPerform, health systems can trust that they are investing in a partner dedicated to not only enhancing technological proficiency but also fostering a culture of confidence, competence and trust in the ever-evolving landscape of healthcare technology.

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Official badge for Best in KLAS, Training & Learning Platforms 2026.

Why the world’s leading organizations trust uPerform

100%

Overall client satisfaction rating from KLAS First Look Report

99%

Customer Satisfaction (CSAT) score
three years running

14 years

Average tenure of Client Success & Services team members

A+

Executive involvement

88%

Witness significant outcomes in 6 months

1

Dedicated success team
for your health system

100%

Overall client satisfaction rating from KLAS First Look Report

99%

Customer Satisfaction (CSAT) score three years running

14 years

Average tenure of Client Success & Services team members

A+

Executive involvement

88%

Witness significant outcomes in 6 months

1

Dedicated success team for your health system

Request a demo

Client testimonials

Setting the gold standard in client success.

"[uPerform’s] support has been phenomenal. If all of my vendors could support me the way [uPerform] has supported us, we would go even greater distances."

Derek Harley

Learning Experience Design Leader
Fairview Health Services

"[uPerform doesn’t] stop pushing, saying ‘okay, here's another way you could add value or here's another way that you could do something for the organization which helps you keep that seat at the table’, which I think is phenomenal. It's very important. You usually don't see that in a vendor."

Kelley Williamson

Director, IT
UCHealth

"uPerform has a lot of enhancements that are coming through. Everything that they're developing is something that we're looking for. They're also projecting what is going to be leading our industry, and they're very competitive in that way. I always recommend uPerform."

Health System Manager

KLAS Research Provider Commentary | July 2026

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"uPerform wants to partner with us for the success of our organization. Everything that we do becomes important to them. I recognize that they support many organizations, but they focus on our organization and ensure that if they have recommendations for best practices that they've learned from other organizations, they inform us or offer those recommendations so that we can use the solution as well as possible."

Health System Manager

KLAS Research Provider Commentary | July 2026

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"There are not many solutions on the market for education and communication that make it easy for users to access the training materials. uPerform heavily works to integrate with the other software we're using. That makes it helpful."

Health System Manager

KLAS Research Provider Commentary | July 2026

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"uPerform is constantly developing. I tell colleagues at other hospitals about uPerform and the ease of creating documents in it. We have a repository for education around instructional design for our organization. It just makes it extremely helpful."

Health System Manager

KLAS Research Provider Commentary | July 2026

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"I went to the uPerform conference in Dallas last year, and it was great. They have so many good ideas. They're always thinking ahead, asking for feedback, taking in that feedback, and working with Epic. They're also bringing a lot of AI capabilities into the product."

Health System Analyst/Coordinator

KLAS Research Provider Commentary | June 2026

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"The way that uPerform is set up to communicate updates from other solutions is just amazing. The recording from other solutions to uPerform to create the simulations and the course is so easy that it is like they were made to go together. We don’t have to do a lot of editing once we do that recording because it records directly from our training environment. It makes it easy for us and for the user as well."

Health System Analyst/Coordinator

KLAS Research Provider Commentary | June 2026

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I know that uPerform now has an agent that users can ask questions to, and that has been helpful for end users. I feel like they're able to get to materials more quickly and ask questions directly within the tool rather than having to reach out to a person or another resource. That can obviously cause delays depending on whether someone is available. So being able to get answers and find information within the tool itself helps users get to solutions much faster."

Health System VP / Other Executive

KLAS Research Provider Commentary | June 2026

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Effortless deployments, exceptional outcomes

Integrating new technologies can be challenging, so that’s why uPerform is committed to be your trusted partner every step of the way. Your dedicated team of experts is committed to guiding your health system through the entire uPerform implementation process and beyond, ensuring that your onboarding experience is not only efficient but also tailored to your organization’s strategic goals and unique needs. We recognize the multitude of stakeholders and complexities involved in a smooth integration, and our tried-and-true implementation process is designed to minimize disruptions while maximizing the benefits of our platform. With uPerform, health systems can be confident that our team will be by their side, providing expert guidance and support to ensure a successful and straightforward implementation journey.

Our clients’ success stories speak volumes about our ability to not only meet but exceed the expectations of health systems globally. From the initial stages of implementation to ongoing support, uPerform ensures a seamless and hassle-free experience, allowing health systems to harness the power of our content creation, maintenance and delivery solutions with confidence.

Continued support, enduring success

After implementation, our dedication to your success doesn’t end. Our post-implementation success services are designed to ensure your education goals are achieved, sustained and grow over time. We believe in setting you up for success and fostering a long-lasting partnership. Our team is committed to providing ongoing training initiatives, optimization services and partnership reviews, tailored to the evolving needs of your organization.
We understand that your journey toward excellence is continuous, and our high-touch approach ensures that you are supported at every step. From refining your training strategies to optimizing the utilization of our solutions, our post-implementation success services are designed to maximize the value you derive from uPerform, making us not just a vendor but a dedicated partner in your ongoing success journey.

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Clinician empowerment and technology mastery

At uPerform, we understand that building trust between clinicians and technology is paramount for the success of any health system. Our innovative approach to health IT education not only equips healthcare professionals with the tools they need to be successful, but also addresses the unique challenges they face in embracing and leveraging ever-changing digital solutions. From EHR systems to medical equipment and beyond, uPerform is committed to bridging the gap between clinicians and technology, developing user mastery that enhances patient care.

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Giving the most renowned companies worldwide a competitive edge.

We take pride in fostering user mastery by empowering clinicians with the knowledge and skills they need to navigate complex software landscapes.

See our healthcare and enterprise clients

 

Discover the uPerform difference

With uPerform, you’re not just choosing a vendor; you’re selecting a partner dedicated to your success, backed by a proven history of transforming health IT education through effective and reliable software education. Get in touch with our team of healthcare experts to understand the ways uPerform can reshape and elevate your health IT education program.