Answer employee how-to questions and drive digital efficiency across your organization.
Your organization made a significant investment in its mission-critical technologies. Ensure you are getting the highest return on your investment by improving software adoption and competency with uPerform. uPerform ensures your software training is easy to find when end-users need it most by delivering it to users in ServiceNow.
By delivering learning within ServiceNow, uPerform eliminates user confusion on where to find support materials. Knowledgebase articles, courses and other training materials are centralized in a single location. In one simple search, employees and help desk agents have access to your complete library of technology learning materials, ensuring they always have immediate answers to their how-to questions.
Guide employees from novices to experts by delivering easy and intuitive access to your training resources with a just-in-time approach to technology training with uPerform.
Keep employees productive with microlearning in ServiceNow
With uPerform, your employees have on demand access from within ServiceNow to all training and support materials at their moment of need. By centralizing all your training materials in one learning content management system, users no longer waste time searching for content that isn't hosted in ServiceNow. With uPerform for ServiceNow, employees have self-help access to tip sheets, step-by-step simulations or instructional videos for all your business applications. Reduce non-productive time by meeting users where they are when they need help most, inside of ServiceNow, by delivering education in multiple formats that match each employee’s unique learning preferences.
Optimize your IT help desk with integrated training in ServiceNow
When you choose ServiceNow training with uPerform, you boost the power of your IT operations by providing help desk agents with the tools required to deliver more effective support to your employees. When an employee calls the help desk with a support ticket, your agents have immediate access to all your organization's training and support materials from within ServiceNow. Agents have the resources needed to walk a caller through the workflow over the phone or share the learning content for easy reference.
A single platform to create, manage and deliver effective software learning
uPerform enables large health systems and Fortune 1000 companies to increase software adoption, proficiency and satisfaction by preparing users for rollouts and upgrades with just-in-time learning in the flow of work. Optimized in-application support is available for EHRs, ERPs, HCMs and a variety of other software applications. With the uPerform just-in-time learning and support platform training teams develop a scalable, effective digital training strategy that keeps up with growth and the pace of change across the entire organization.
Discover how software training with uPerform for ServiceNow can work for you
Contact us to learn how the uPerform just-in-time learning and support platform delivers training to employees in the applications where they work.