uPerform continues to maintain effective security controls according to recent SOC 2 Type II report

December 20, 2022
by Angel Brown

[Elkridge, MD] – [December 20, 2022] – Today, uPerform announced that the company has undergone another Service Organization Control (SOC) 2® Type II audit performed by BARR Advisory, P.A. The report validated the effectiveness of controls and operational procedures specific to the security, confidentiality, and privacy of uPerform customers 

uPerform, the just-in-time learning and support platform, continues its commitment to data security with its latest round of security compliance. By completing an additional audit for Service Organization Control (SOC) 2® Type II, along with its existing certification for the International Organization for Standardization (ISO) 27001:2013 received in 2021, uPerform continues to enforce security management best practices.  

A SOC 2 report is designed to meet the needs of existing or potential customers who need assurance about the effectiveness of controls used by the service organization to process customers’ information.  Compliance with SOC 2 Type II protocols ensures uPerform’s security management practices are designed to keep its clients’ data secure.  

The following principles and related criteria have been developed by the American Institute of CPAs (AICPA) for use by practitioners in the performance of trust services engagements:  

  • Security: The system is protected against unauthorized access (both physical and logical).  
  • Availability: The system is available for operation and use as committed or agreed.  
  • Processing Integrity: System processing is complete, valid, accurate, timely, and authorized to meet the entity’s objectives.  
  • Confidentiality: Information designated as confidential is protected as committed or agreed.
  • Privacy: Personal information is collected, used, retained, disclosed, and disposed of to meet the entity’s objectives.
  • HIPAA Security Rule Requirements: The system is compliant with the applicable HIPAA Security Rule requirements set forth in the U.S. Department of Health and Human Services’ (HHS) Health Information Portability and Accountability Act. 

For more information on how uPerform protects your key information, visit our security and privacy page.  

About uPerform

uPerform is a just-in-time training and support platform that integrates with EHR, ERP, HCM and hundreds of other business and healthcare applications  to provide users with role-based help materials in their flow of work. uPerform’s unique ability to deliver relevant content at the time and place of need helps health systems support technology users from onboarding through important updates and changes to their workflows. Health systems utilizing uPerform have reported reduced time spent in training, increased engagement with new workflows and improved Net EHR Experience Scores (NEES).   

Looking for new ways to support your software users? Contact uPerform today for a demo.  

About BARR Advisory  

BARR Advisory is a cloud-based security and compliance solutions provider, specializing in cybersecurity consulting and compliance for companies with high-value information in cloud environments like AWS, Microsoft Azure, and Google Cloud Platform. A trusted advisor to some of the fastest growing cloud-based organizations around the globe, BARR simplifies compliance across multiple regulatory and customer requirements in highly regulated industries including technology, financial services, healthcare, and government. 

BARR Advisory services include:  

  • Compliance Program Assistance  
  • SOC 1 Examinations  
  • SOC 2 and 3 Examinations
  • SOC for Cybersecurity
  • PCI DSS Assessment Services
  • ISO 27001 Assessments
  • FedRAMP Security Assessments
  • HIPAA and HITECH Services
  • Penetration Testing and Vulnerability Assessments
  • Virtual CISO Services