An Important Note from our Chief Customer Officer

April 11, 2018
by Jim Jarrett

Dave Baca

This past Monday, our Chief Customer Officer, Dave Baca, distributed the first of a series of letters to many of our customers. While it was written as a personal expression of ANCILE’s commitment to ANCILE uPerform®, SAP® Productivity Pak, and our partnership with SAP, we thought it was good information to share with the rest of the ANCILE community. It is repeated here in its entirety, with slight edits for length and forward looking statements. We hope you enjoy it!

Dear Customers,

As a select member of our customer network, we are pleased to share a new 2017 customer update series with you detailing the latest about ANCILE uPerform (SAP Productivity Pak by ANCILE).

We value your business and wish to thank you for continuing to be a loyal ANCILE uPerform customer. We take great pride in our deep customer relationships and the meaningful business value that our customers realize using uPerform. In fact, for 5-years running, each and every one of the SAP Education Best Practice award winners and runners-up have deployed ANCILE uPerform as a key component of their strategies and their success.

We’re always listening to you as we provide consistent, reliable upgrades to modernize our solution approach, look, and feel. Our current uPerform release, v5.3, addresses your investment in SAP Fiori, S/4HANA, and all your other business applications whether on-premise, web-based, or mobile.

Do you need to be in the cloud right away? uPerform is ready for that too – without the need to buy a different solution or change your current software and maintenance contracts. By popular demand, ANCILE offers Managed Hosting Services directly to ease the burden of managing your on-premise uPerform server infrastructure and allow you to take advantage of our latest releases. You’re always up to date and completely supported by ANCILE. ANCILE Managed Hosting allows you to focus on what’s really important – your users, your content, and your business.

You can extend the value of your investment in uPerform and hone your team’s uPerform authoring capabilities through our free, online authoring course.

As you can see, ANCILE is dedicated to your success with uPerform. We are committed to our ongoing SAP partnership and will ensure your continued support for version 5.3 and beyond. Please view our brochure that explains the successful heritage that ANCILE and SAP have shared over the past 18 years.

Finally, we invite you to take a few minutes to browse our entire collection of uPerform Customer Success stories including the three uPerform spotlight success stories, provided below. We’ve told you what we think, now you can read what others have achieved with uPerform’s nimbleness and diverse deployment capability.

ANCILE uPerform Customer Success Spotlights:

ANCILE remains the market-leader for delivering learning and performance support solutions to global organizations that require effective user adoption and ongoing user enablement for complex business systems. You are amongst the largest and best-run companies in the world and we are very pleased that you continue to benefit from ANCILE’s market-leading uPerform solution.

Watch for more to come in our 2017 customer update series…

Very Truly Yours,
Dave Baca
Chief Customer Officer

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