uPerform Newsroom

Press releases, media coverage, awards and client success stories for journalists, analysts and event partners.

About uPerform

uPerform® is a digital adoption and learning platform designed to help organizations navigate constant technology change. Recognized as 2026 Best in KLAS, uPerform creates a cohesive learning experience by delivering role-specific education directly within EHRs, ERPs, HCMs, and other mission-critical applications, while providing Education teams with tools to efficiently create, manage, and deliver learning and change communications.

uPerform supports onboarding, go-lives, upgrades, and ongoing optimization by combining content creation, management, and in-application delivery in a single platform. The result is reduced training overhead, lower support costs, improved user confidence and technology that fades into the background so users can focus on what matters most. For more information about uPerform visit https://www.uPerform.com.

Short boilerplate

uPerform® is a healthcare-focused digital adoption and learning platform that delivers role-specific learning directly in the flow of work. Trusted by leading health systems and global organizations, uPerform accelerates onboarding, simplifies change, and helps users confidently adopt complex technology while reducing support burden. For more information about uPerform visit https://www.uPerform.com.

Fast facts: uPerform at a glance

What it is A digital adoption and learning platform that delivers role-specific learning inside the EHR and other mission-critical applications
Recognition 2026 Best in KLAS: Training & Learning Platforms
Who uses it Dozens of health systems and hundreds of global enterprises across the US, UK and Europe
Applications supported Epic®, Oracle Health® (Cerner), SAP®, Oracle®, Workday®, ServiceNow®, UKG® and other enterprise applications
Covers Onboarding, go-lives, upgrades and ongoing optimization, change communications
Headquarters Elkridge, Maryland, USA
Offices London (England), Walldorf (Germany), North Sydney, NSW (Australia)
Founded 2010; serving health systems since 2016
Leadership Eric Grosgogeat, CEO; Dr. Stephanie Lahr, Chief Medical Officer
Media contact marketing@uperform.com

Media contact

For interviews, expert commentary, client stories, or speaking requests, contact:

Caitlin McVeigh-Gagnon
Vice President, Marketing
uPerform
marketing@uPerform.com
+1 443-561-3900 x5005

We typically respond to media inquiries within one to two business days.

Our experts can speak on EHR education, clinician experience, digital adoption in healthcare, and preparing clinicians for go-lives, upgrades and new technology like ambient AI.

2026 Best in KLAS: Training & Learning Platforms

KLAS Research named uPerform® the 2026 Best in KLAS for Training and Learning Platforms, published in the 2026 Best in KLAS: Software & Services report. The award is based on direct feedback from healthcare organizations, and recognizes solutions that excel in helping healthcare professionals improve patient care.

Training and Learning Platforms is a new Best in KLAS category. Its introduction reflects a broader shift: health systems now treat learning as a core capability for technology adoption, workforce proficiency and user satisfaction, not a side function.

“Scalable, virtual, and workflow-relevant education is increasingly linked to greater efficiency, higher user satisfaction, and stronger long-term adoption. The Training and Learning Platforms category reflects the growing importance of these capabilities for both initial implementation and ongoing optimization.”
Niel Oscarson, Vice President, Insights, KLAS Research

Read the announcement  |  View KLAS rating

More from KLAS Research

Official badge for Best in KLAS, Training & Learning Platforms 2026.

Press releases

The latest announcements from uPerform. For the full archive, see all press releases.

Awards and recognition

uPerform® has been recognized by healthcare and learning industry analysts for more than a decade, most recently as 2026 Best in KLAS for Training and Learning Platforms. Earlier recognition includes awards from Brandon Hall Group, Training Industry, the Stevie Awards and SAP Software Partners.

uPerform in the news

Coverage, interviews and commentary from uPerform leaders and the health systems we work with. For the full archive see all news.

Podcasts, features and speaking

Conversations and sessions featuring uPerform leaders, advisors and clients.

headshots of David Chestek, MD, CMIO at UI Health, Bryan Jarabek, MD, CMIO at Fairview, Stephanie Lahr, MD, CMO at uPerform with Amplify Informatics Conference logo

Beyond the Classroom: EHR Training Best Practices from Clinical Informatics Leaders at AMIA 2026

Read more

Frequently asked questions for media

What is uPerform?

uPerform is a digital adoption and learning platform that delivers role-specific learning directly inside the EHR and other mission-critical applications. Health systems use it to support clinicians through onboarding, go-lives, upgrades and ongoing optimization, while Education teams use it to create, manage and deliver learning content from one platform.

Is uPerform Best in KLAS?

Yes. uPerform was named 2026 Best in KLAS in the Training & Learning Platforms category by KLAS Research, based on feedback from healthcare organizations that use it.

Which EHRs and applications does uPerform work with?

uPerform delivers in-application learning within Epic and Oracle Health (Cerner), as well as enterprise applications such as SAP, Oracle, Workday, ServiceNow and UKG.

How is uPerform different from a learning management system?

An LMS schedules and tracks courses. uPerform delivers short, role-specific learning inside the application at the moment of need, and gives Education teams one platform to capture workflows, update content as systems change and communicate changes to users. Many health systems use uPerform to replace a fragmented mix of legacy tools.

Is uPerform a software platform or an Epic training services firm?

uPerform is a software platform. It gives a health system’s own Education team a permanent platform to create, manage and deliver Epic and other EHR learning inside clinicians’ workflows, with uPerform’s client success team supporting implementation and ongoing optimization. Unlike staffing or consulting engagements, it stays in place through onboarding, go-lives, upgrades and ongoing change.

How do health systems rate uPerform?

Highly, according to KLAS Research. uPerform was named 2026 Best in KLAS for Training and Learning Platforms. In the KLAS Arch Collaborative Spotlight uPerform 2024: Improving Clinician Satisfaction through EHR Education & Training (July 2024), uPerform earned an overall performance score of 94.0, and 100% of respondents said they would buy it again.

Can uPerform support large, multi-hospital health systems?

Yes. Emplify Health, formed by the 2025 merger of Gundersen Health System and Bellin Health, used uPerform to unify EHR education across 11 hospitals and more than 100 clinics during its Epic consolidation. KLAS Research’s 2026 case study reports a 66% reduction in onboarding time for new nursing staff.

Does uPerform work with health systems outside the US?

Yes. uPerform supports health and care organizations in the UK and Europe, including Cambridge University Hospitals NHS Foundation Trust in England and Oy Apotti Ab in Finland, as well as health systems across the US.

Does uPerform have a client community?

Yes. uPerForum is uPerform’s client community, where education and informatics teams share content, workflows and best practices online and at in-person uPerForum events.

Is uPerform secure?

uPerform is certified to ISO/IEC 27001:2022, the internationally recognized information security standard, and first achieved ISO 27001 certification in December 2020. uPerform also completed its first SOC 2® Type II examination in November 2019 and has been examined by an independent auditor every year since, covering security, availability and confidentiality controls. Both programs require continuous control monitoring, annual third-party audits, annual penetration testing, and regular risk assessments, access reviews and employee security training. uPerform also maps its controls to the HIPAA Security Rule to support healthcare customers. A copy of the SOC 2 report is available on request under NDA. Learn more on the Security page.

Who can I contact for interviews or comment?

Email marketing@uperform.com. uPerform leaders and advisors can speak on EHR education, clinician experience and digital adoption in healthcare.

What company owns uPerform?

uPerform is developed by ANCILE Solutions, Inc., headquartered in Elkridge, Maryland.