Orange County Public Schools and uPerform Share Workforce Enablement Strategies at SAPPHIRE NOW + uSUG

May 8, 2013
by Jim Jarrett

uPerform Customers Share Learning Techniques and Best Practices for Sustaining Workforce Agility&lt

ELKRIDGE, Md., May 8, 2013 — uPerform Solutions, Inc., a global provider of best-in-class learning and performance software solutions to more than half of the Fortune 100, will explore strategies for workforce management and micro-learning benefits with Orange County Public Schools at this year & SAPPHIRE NOW and uSUG Annual Conference at the Orange County Convention Center in Orlando, Florida from May 14-16, 2013. uPerform will also share key findings from the company & recent ROI study and strategies for improving enterprise investments and end user performance.

The annual SAPPHIRE NOW and uSUG Annual Conference brings end users, partners, and SAP experts together to discuss critical business issues and learn about solutions and services to best leverage their investments in SAP technologies. Users of uPerform™ (also known as SAP Productivity Pak) on average see a 37 percent reduction in time to employee proficiency.

Hear What the Experts Have to Say:

  • Wednesday, May 15 from 12:30 p.m. — 1:30 p.m. (Session 1306) — Deploying Global SAP Training. Karen Jones, Service Account Manager for uPerform, will discuss the complexities of training a disparate workforce during a global implementation.
  • Thursday, May 16 from 12:30 — 1:30 p.m. (Session 1411) — Micro-learning: It About The Message — Orange County Public Schools. In the fast-paced world of public education, the workforce must be prepared for responding to disruption of their daily routine. Valerie Hall, Assistant Director Customer Care, and Margaret Sarjou, Application Analyst, will share how Orange County Public Schools uses a micro-learning strategy to enable its workforce to react with agility in a rapidly changing environment.

Leveraging Software Investments to Drive ROI:

  • Wednesday, May 15 from 3:00 — 3:45 p.m. The ROI of Investing in Your User Performance (Partner and SME Solutions Microforum PC806 on Exhibit Floor). Mal Poulin, Director of Product Strategy for uPerform, will highlight data from the 15 organizations that contributed to uPerform’s ROI study, including their specific business outcomes. This session will discuss metrics, strategies, and approaches to improve and prove user performance and bolster ROI.
  • Thursday, May 16 from 3:00 p.m. — 4:00 p.m. (Session 1413) — Leverage your SAP Investments: Learning and Performance Excellence Across the Enterprise. Mal Poulin, Director of Product Strategy for uPerform, will explore how to extend SAP implementation project investments in learning, performance support, and collaboration to the rest of the enterprise by effectively leveraging methods, tools, and assets.

uPerform’s experts will be onsite to give demonstrations of uPerform™ 5 and uAlign™ and share specific benefits for employees, business stakeholders, content authors, and IT staff. The company’s executives can also discuss the enhanced project management, dashboard reporting, and crowd-sourced authoring capabilities in uPerform™ 5.

Be sure to visit uPerform at Booth #1031. To schedule a briefing or learn more about uPerform’s participation at the SAPPHIRE NOW and uSUG Annual Conference, visit:

(Note session times and locations may change without notice)

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