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April 2022

Virtual Training Platform Enhances EHR Education at Baylor Scott & White Health

Arch Collaborative

5 min read

August 2021

Reducing onboarding time with a digital and consultative approach to Epic training

Gunderson Health System

5 min read

Gundersen Health System, a physician-led, not-for-profit health system, serves a 22-county area in Wisconsin, Iowa and Minnesota through their main teaching hospital, a Level II trauma center with 325 beds, six Critical Access Hospitals, over 60 clinic locations and other affiliated entities. Gundersen’s nearly 10,000 employees work every day to enhance the health and well-being of the community while enhancing every life.

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May 2021

M Health Fairview leverages uPerform to support Epic users through upgrades and workflow changes

M Health Fairview

7 min read

M Health Fairview, a non-profit health organization in Minnesota, chose uPerform to support its hybrid learning strategy. The platform’s content creation and easy-to-use on-demand functionality proved invaluable to the healthcare organization when a sudden pivot to online training became necessary. It now forms the basis of a modern digital learning environment that is fit for the future.

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February 2022

Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning

Featuring Dr. CT Lin Chief Medical Information Officer at UCHealth

Becker’s Healthcare Podcast

27:00

uPerform’s Bobby Zarr sits down with Dr. CT Lin to discuss how Lin’s team has ‘blown apart’ UCHealth’s training strategy and found success with a modern, hybrid approach.

Listen now

November 2021

How UCHealth prepares and supports its staff for EHR rollouts and changes

Featuring Kelley Williamson, Director of Information Technology at UCHealth

Becker’s Healthcare Podcast

28:26

Tune in to this Becker’s Healthcare podcast episode as Kelley Williamson, Director of Information Technology for UCHealth, sits down with uPerform’s Bobby Zarr to discuss how UCHealth prepares and supports its staff for EHR rollouts and changes.

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March 2021

Mastering the EHR: Supporting users with on-demand microlearning in the workflow

Featuring Derek Harley, Learning and Development System Manager at M Health Fairview and M Physicians

Becker’s Healthcare Podcast

21:25

Listen as Derek Harley, Learning and Development System Manager for M Health Fairview and M Physicians shares how a scalable digital training platform and hybrid learning model helped M Health Fairview better enable their Epic end users through upgrades and workflow changes.

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October 2020

Revolutionize training with a single platform for information and ongoing enablement

Featuring Kim Mobley, IS Training Manager at Children’s Hospital of Philadelphia

Becker’s Healthcare Podcast

15:56

Listen as Kim Mobley, IS Training Manager at Children’s Hospital of Philadelphia, shares the common health IT training challenges her organization has overcome by transitioning from a traditional to digital training approach by using an enterprise-wide digital learning platform.

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April 2020

How training initiatives helped empower and prepare their teams for the COVID-19 pandemic

Featuring Jerrie Rankin, VP of Operational Informatics and Nicholas Edwards, Senior Manager Enterprise Technical Training and Support, at Baylor Scott & White Health

CHIME Foundation Podcast

23:18

Listen to Jerrie Rankin, VP of Operational Informatics and Nicholas Edwards, Senior Manager Enterprise Technical Training and Support at Baylor Scott & White Health talk about how training initiatives helped empower and prepare their teams for the COVID-19 pandemic.

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May 2021

KLAS First Look: uPerform – Disrupting Traditional Software Training

KLAS Research

8 min read

uPerform has been rated by KLAS Research based on interviews with healthcare organizations regarding their customer experience.

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February 2020

Return on Investment Study: The Business Case for a Digital Learning Platform in Healthcare

Hobson & Company

9 min read

Electronic health record (EHR) systems have not lived up to their potential to improve care or reduce costs, despite decades of effort and billions of dollars of investment globally. An Arch Collaborative Study in 2019 collected extensive feedback from tens of thousands of users across multiple EHR systems. In their large dataset, the single greatest predictor of user experience is how users rate the quality of the EHR-specific training they received. They conclude that if healthcare organizations offered higher-quality educational opportunities for their care providers, many of the current EHR challenges would be eliminated.

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March 2021

Elisabeth-TweeSteden Hospital selects uPerform to provide in-application training for their EHR

Elisabeth-TweeSteden Hospital

4 min read

uPerform has been rated by KLAS Research based on interviews with healthcare organizations regarding their customer experience.

 

October 2021

Supporting your transition to digital learning

3 min read

uPerform is improving user productivity and proficiency of mission-critical IT systems. uPerform is a digital learning platform that meets the needs of end-users today with on-demand, just in time learning content retrieved easily in the flow of work, changing the way software training is conducted for health systems. uPerform prepares and guides clinicians through rollouts, upgrades, and procedural changes for your EHR, ERP, HCM and other applications with tools supporting the creation, management, and delivery of training content.

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August 2021

Supporting Clinicians at Every Stage of the Epic® Lifecycle

8 min read

uPerform and an LMS are complementary in the learning technology stack. The LMS is great at formal training paths and especially compliance-based content. uPerform facilitates application learning and enduser proficiency by providing content on-the-job and even in the workflow.

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September 2020

Maximizing Your Captivate© Content With uPerform

3 min read

Captivate eLearning content is useful to end users but only if the content is easy to access. uPerform by provides your organization with a full learning content management and distribution system, with content creation tools optimized for speed of development and delivery to learners. With uPerform, you can upload Captivate, and other external or third-party performance support content, making it available to your entire organization in a single repository, so learners have a single place to go for all of your training and support content.

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May 2020

Implementing uPerform for Epic

4 min read

Interested in using uPerform for Epic? The uPerform team and your Epic analysts will help you get there. Outlined below are a few of the workstreams involved in a uPerform implementation for Epic. We’re committed to working with you to determine a project strategy and integration path that best fits your needs and makes your uPerform rollout successful.

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April 2020

Setup for Success: Creating Continuous Learning Opportunities with uPerform

3 min read

According to the Ebbinghaus curve, as soon as people finish training, they begin forgetting what they’ve learned. While a Learning Management System (LMS) provides a proven mechanism for online training, it does not offer the learner any ongoing support once training has completed. In the absence of support while on the job, the lessons learned in training are eventually lost, users tend to under-use and misuse applications, and the adoption of your mission-critical IT systems is at risk.

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