50%

reduction in training time

$1M+

annual cost savings by eliminating traditional training costs

200K+

training hours returned to patient care annually

99%

workflow adoption

76%

faster content development vs. industry average

Empowering healthcare professionals to thrive in a world of constant change

uPerform enables health systems to transform learning and support into a strategic capability. By delivering personalized, embedded workflow learning, organizations accelerate technology adoption, improve workforce performance, and achieve measurable outcomes at enterprise scale.

Validated outcomes across clinical, operational, and financial performance

satisfaction

Higher clinician satisfaction

Clinicians report stronger EHR experience, education, and organizational satisfaction.

onboarding

Faster onboarding

Organizations reduce training time, shift to flexible learning models, and return valuable time to clinicians and staff.

increased-adoption

Improved adoption

Embedding support directly within EHR, ERP, and HCM systems drives significantly higher adoption of key workflows.

reduce-costs

Lower cost and complexity

Health systems reduce training costs, streamline content operations, and eliminate legacy tools and associated spend.

Four ways uPerform drives value

Reduce time to competency

Replace resource-intensive classroom training with personalized, role-based learning that reduces time to readiness and minimizes disruption to clinical operations.

  • Reduce training time and non-productive hours
  • Deliver adaptive, role-based learning paths
  • Enable faster readiness across all user types

Proven impact

Health systems using uPerform report up to:

  • 50% reduction in training time and 200,000+ training hours returned to clinicians annually
  • 99% workflow adoption
  • 76% faster content development versus industry benchmark
  • Millions saved annually by reducing training delivery, travel, and classroom costs

See how onboarding scales

Deliver guidance embedded in Epic

Provide context-aware support where users work so they can access the right information at the right moment, without leaving the system.

  • Embed role-based, context-aware support within the workflow
  • Reduce reliance on memory, external systems, and support teams
  • Standardize the user experience across the technology ecosystem

Proven impact

  • Higher clinician satisfaction across EHR experience metrics
  • Improved efficiency and usability of systems
  • Reduced friction and increased engagement

See in-workflow support in action

Accelerate adoption of new technologies and workflows

Support go-lives, optimizations, and strategic initiatives with targeted, role-specific learning that drives faster adoption and more consistent execution.

  • Deliver targeted updates at the point of need
  • Support continuous optimization and system evolution
  • Drive consistent, enterprise-wide adoption

Proven impact

  • Up to 99% adoption of key workflows with in-workflow learning
  • Higher workflow adoption and efficiency across sites
  • Outcomes tied to improved adoption, including Epic Honor Roll

Discover how uPerform supports workflow adoption

Support intelligent enablement at scale

Training is no longer sufficient for the pace and complexity of healthcare technology.

uPerform replaces fragmented learning systems, home-grown solutions, legacy LMS platforms, and disconnected support tools with a unified enablement infrastructure that spans your entire technology ecosystem. From EHRs like Epic to adjacent clinical and operational systems, the uPerform platform delivers a consistent learning experience across the full tech stack.

It becomes the single system your organization relies on to onboard, support, and continuously optimize your workforce across the entire software lifecycle for your suite of mission-critical applications.

This is not another layer added on top of existing tools.
uPerform consolidates and modernizes them.

By embedding learning and support directly into the flow of work, uPerform transforms enablement from a set of discrete training programs into a continuous, system-level capability. Learning is no longer separate from work. It is part of how work gets done.

Built to support the full software lifecycle

  • Pre-go-live and onboarding: Accelerate onboarding and readiness with role-based, personalized learning
  • Go-live: Deliver real-time, in-workflow support to reduce disruption and drive adoption
  • Post-go-live support and optimization: Reinforce best practices and improve workflow efficiency
  • Ongoing change: Enable continuous adoption of new features, updates, and strategic initiatives

What uPerform’s infrastructure enables

  • A single system for onboarding, ongoing education, in-workflow support, and change communication
  • Consistent enablement across your full technology stack, not just a single application
  • Elimination of legacy platforms and redundant training tools
  • Standardized, governed enablement across roles, departments, and care settings
  • Continuous adoption of new workflows, optimizations, and technologies
  • Real-time visibility into workforce readiness, adoption, and performance

Proven impact

  • 76% reduction in content creation time vs. industry benchmarks
  • Thousands of hours saved annually in content maintenance
  • Reduced FTE requirements and reallocation of training teams to higher-value work
  • Lower vendor footprint and third-party spend

uPerform is the infrastructure for enterprise enablement across your technology stack and throughout the lifecycle of change.

Learn how uPerform is redefining how health systems enable their workforce.

Explore uPerform for healthcare

Purpose-built for leaders responsible for software adoption, performance, and scale

Clinicians & Staff

Gain

  • Real-time, in-workflow enablement
  • Reduced cognitive load and training burden
  • More efficient, confident system use

Outcomes

  • Higher satisfaction with systems, education, and support
  • Reduced time spent in training and workflows
  • Improved efficiency

Education Teams & Instructional Designers

Gain

  • Scalable, centralized learning infrastructure
  • Faster content creation and updates
  • Capacity to focus on higher-value work

Outcomes

  • Up to 76% faster content development
  • Reduced maintenance effort
  • Shift from delivery to governance, personalization, and optimization

Clinical Informatics Leaders

Gain

  • Faster adoption of systems and workflows
  • Scalable learning infrastructure
  • Better alignment between technology and practice

Outcomes

  • Better workflow adoption and organizational alignment
  • Reduced care team cognitive burden
  • Improved clinician engagement and satisfaction

Health System Executives

Gain

  • Scalable learning infrastructure
  • Greater operational capacity
  • Stronger return on technology investments

Outcomes

  • Bottom-line cost savings
  • Smaller vendor portfolio and reduced third-party spend
  • Achievement of strategic technology goals

Purpose-built for leaders responsible for software adoption, performance, and scale

Move from fragmented training to enterprise enablement

uPerform replaces disconnected, resource-intensive training models with a unified approach to onboarding, support, and change adoption.

By embedding learning into the workflow and centralizing enablement across the organization, health systems can improve clinician experience, accelerate technology adoption, and achieve measurable operational and financial gains.

The result:

  • Faster adoption of clinical systems and workflows
  • Lower operational costs and reduced complexity
  • Higher clinician satisfaction and retention
  • Greater capacity to execute enterprise transformation

Built for continuous change

Our just-in-time approach to learning enables healthcare organizations to adopt technology faster, support their workforce more effectively, and continuously improve performance.

By embedding intelligent, role-based support directly into clinical and operational workflows, uPerform transforms complex deployments and ongoing optimizations into seamless, scalable experiences.

Designed to scale with your organization

  • Integrates with existing systems
  • Centralizes learning and support into a single source of truth
  • Reduces administrative burden
  • Provides analytics to drive continuous improvement

Explore uPerform

See what enterprise enablement can unlock

Whether your priority is onboarding, software adoption, workflow optimization, or large-scale transformation, uPerform helps health systems reduce friction and improve performance at scale.

Epic and Connection Hub are trademarks or registered trademarks of Epic Systems Corporation.