KLAS Research Awards High Ratings to uPerform, the leading Healthcare Digital Learning Platform

May 14, 2021
by Deli Okafor


ANCILE Solutions, the company behind the market-leading Digital Learning Platform uPerform®, was featured in the KLAS® First Look report on Disrupting Traditional Software Training released today. The report recognizes ANCILE’s high-scoring performance based on an independent survey of clients who use uPerform to provide digital training and in-application support for their electronic health record (EHR).

ANCILE received A- to A+ performance ratings across all four customer experience categories included in the report – product has needed functionality, supports integration goals, executive involvement, and the likelihood of referrals. In addition to a 100% overall customer satisfaction rating, every respondent agreed they would purchase uPerform again. Eighty-eight percent of the clients interviewed witnessed significant and impactful outcomes within six months.

“We are grateful for the client partnerships we have in healthcare and their trust in our solution,” said Bobby Zarr, Senior Director of Healthcare at ANCILE. “The invaluable feedback received in the First Look Report will help enhance our customer experience and accelerate the transformation of health IT training.”

Health systems interviewed by KLAS shared that uPerform enables them to train staff on-demand and standardize training materials by providing clinicians a centralized library for all training content. uPerform’s integrated help buttons and links provide clinicians with relevant training materials directly within the EHR workflows – helping clinicians become more proficient users faster.

uPerform is already used by 22 healthcare systems to address the difficulties traditional instructor-led training and ongoing support pose to hospitals, including high training costs, EHR utilization and compliance issues, and low clinician satisfaction. Role-based in-application learning at the point of care improves onboarding, reduces time spent in the EHR system by reinforcing training, and decreases time in training so clinicians can spend more time on what matters most – their patients. Education teams benefit from a full learning content development, management, and distribution platform that increases operational efficiency and reduces training costs.

Contact ANCILE for a copy of the KLAS First Look Report.

For more information on uPerform or ANCILE, visit https://www.uperform.com.

View the uPerform for Healthcare listing on the Epic App OrchardSM.

About ANCILE Solutions

ANCILE Solutions, Inc. is the creator of uPerform®, a digital learning platform that drives user adoption of the world’s leading healthcare and business applications. Chosen by over half of the Fortune 100 and leading healthcare systems in the US and Europe, uPerform helps organizations realize the full value of their EHR, HCM, and ERP software by boosting proficiency, driving adoption, and reducing screen time. uPerform provides a digital approach to software enablement, from onboarding to performance support, application training is simplified and centralized on the platform.

About KLAS Research

KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best-fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry. Learn more at https://klasresearch.com/.

Media Contact

Caitlin McVeigh
Marketing Director
ANCILE Solutions, Inc.