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Author Archives: Jordan Edwards

Baylor Scott & White Health: Scalable EHR Training Methods for a Dispersed Workforce​

EventsBy Jordan EdwardsJanuary 4, 2023

Arch Collaborative Learning Summit 2022 Co-Presentation With a geographically dispersed audience across Texas, Georgianna Kelly, Director of Enterprise Technical Training and Support at Baylor Scott & White needed to scale Epic training and ongoing support,…

Schaalbare Epic training die efficiëntie en acceptatie stimuleert

EventsBy Jordan EdwardsDecember 8, 2022

Er zijn veel factoren die het moeilijk maken om Epic-vaardigheden in het ziekenhuis op peil te houden, laat staan ​​te verbeteren: klassikale training (vooral sinds Covid19) is steeds moeilijker in te plannen, upgrades vergen veel…

abstract warp speed space-themed tunnel vision with "Epic Hyperdrive" in the center

Preparing staff for the transition to Epic Hyperdrive

Blog Post, HealthcareBy Jordan EdwardsNovember 22, 2022

Epic® Hyperdrive is here, and most health systems can expect to upgrade from Classic Hyperspace to Hyperdrive throughout 2023. Epic’s new web-based client is expected to improve user experience, add client deployment flexibility and simplify…

Man at laptop with 3D document icons representing scalability and centralization

How to scale and centralize software training with uPerform

Blog Post, HealthcareBy Jordan EdwardsNovember 18, 2022

The uPerform® learning platform is a comprehensive content management and distribution system developed for the fast creation and circulation of content to learners. It offers organizations just-in-time learning and support capabilities compatible with existing electronic health…

clinician in white coat with stethoscope around neck sitting at table and working on tablet

EHR Satisfaction: Empowering clinicians with just-in-time learning and 1-on-1 coaching

Blog Post, HealthcareBy Jordan EdwardsNovember 14, 2022

Low EHR satisfaction scores have a direct correlation with clinician burnout, but health systems are finding new ways to move the needle and improve satisfaction with a focus on EHR education.  Tune into this Becker’s…

Physician working on laptop with uPerform's Epic in-app training content accessible via F1 Help on screen

Integration Guide: Epic in-app training with uPerform

Blog Post, HealthcareBy Jordan EdwardsOctober 26, 2022

Take your Epic® software training to the next level with learning in the flow of work. Available in Epic Connection Hub, uPerform is a just-in-time training and support platform that provides users with customized Epic…

Aspirus Health and uPerform Wisconsin Epic User Group Co-Presentation

EventsBy Jordan EdwardsOctober 19, 2022

Did you miss the Wisconsin Epic User Group thought leadership presentation on October 19, 2022? You can access a copy of our presentation with Aspirus Health. Building a Cohesive Learning Ecosystem: The 3 Pillars of…

A hand turning blocks with letters, message changes from "in-class learning" to "hybrid learning"

Reducing EHR training and onboarding costs with a hybrid strategy

Blog Post, HealthcareBy Jordan EdwardsAugust 10, 2022

A hybrid EHR training strategy may be the best option for healthcare systems looking to reduce training and onboarding costs. Electronic health record (EHR) software can be incredibly sophisticated. With their customized implementations spanning a…

Becker’s Healthcare Podcast: M Health Fairview on bridging the EHR learning gap

UncategorizedBy Jordan EdwardsAugust 2, 2022

As health systems continue to struggle amid the ‘Great Resignation,’ digital training strategies may offer some relief. Clinicians who are dissatisfied with their organization’s EHR are 3 times more likely to leave. Meeting clinicians where…

Becker’s Health Podcast: Anne LaFlamme, CNIO at M Health Fairview, talks virtual Epic training

NewsBy Jordan EdwardsJuly 29, 2022

In our latest podcast with Becker’s Healthcare, CNIO of M Health Fairview, Anne LaFlamme, sits down with uPerform’s Bobby Zarr, Vice President of Healthcare Strategy, to discuss her team’s experience with transitioning to a virtual…

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