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Category Archives: Healthcare

Doctor drawing an EHR satisfaction line that is increasing exponentially

Why EHR satisfaction should be on your 2025 radar

Blog Post, HealthcareBy Jordan EdwardsFebruary 14, 2025

Liz Griffith uPerform Healthcare Insights Director Welcome to the uPerform Thought Leader series, a collection of articles penned by industry leaders committed to improving health IT training and sharing their knowledge. Liz Griffith serves as…

NHS podcast featuring: Harm Mescher, Andy Kinnear, David Kwo, Liz Griffith

NHS Podcast Series: How the NHS can make strides toward EPR optimisation

Blog Post, HealthcareBy Jordan EdwardsFebruary 3, 2025

In July 2024, The Secretary of State for Health and Social Care commissioned Lord Darzi to deliver a report on the current state of the NHS and identify key areas for improvement. The report focused…

UCHealth shifts to virtual IT training, drives satisfaction and efficiency

Blog Post, HealthcareBy Jordan EdwardsJanuary 15, 2025

Health systems looking to drive measurable impact with their IT training programs may want to look to UCHealth and its computer-based training strategy as a model for success. The 15-hospital, Colorado-based health system overhauled its…

New Epic Gold Stars requirements and how to earn them

Blog Post, HealthcareBy Jordan EdwardsDecember 2, 2024

Epic® shared new requirements for its Gold Stars program at its UGM event in August. The program initially focused on whether organizations were live with certain Epic applications and functionality. Now, the leading EHR will…

TownHall: Continuous education, embedded training, and feedback strategies

Blog Post, HealthcareBy Jordan EdwardsNovember 20, 2024

As healthcare becomes more reliant on technology and digital tools the need for effectively communicating change and preparing users for their digital workflows grows. However, as demands increase and budgets face more scrutiny, many health…

Stepping outside the classroom and into Computer-Based Training

Blog Post, HealthcareBy Jordan EdwardsNovember 8, 2024

At this year’s Epic XGM conference, Aspirus Health shared how they’ve revitalized their new hire onboarding to meet the learner where they are in the learning process, offering multiple learning modes to teach workflows and…

HETT Panel Discussion: Maximising your EPR investment

Blog Post, HealthcareBy Jordan EdwardsOctober 16, 2024

As the NHS makes strides toward digital maturity, many Trusts are running into similar capacity challenges. Training teams are struggling to keep up with the demand from a constant cycle of onboarding and training for…

capacity building

How health systems are successfully scaling EHR education (podcast)

Blog Post, HealthcareBy Jordan EdwardsSeptember 24, 2024

Epic Systems now recommends health systems provide 3-5 hours of ongoing Epic training every year for each user. However, may health systems are already struggling to scale training. We sat down with Dr. CT Lin,…

How Gundersen’s training strategy accelerates onboarding, educator effectiveness

Blog Post, HealthcareBy Jordan EdwardsSeptember 13, 2024

Emplify Health, a merger of Bellin Health and Gundersen Health, presented at this year’s KLAS Arch Collaborative Learning Summit. Faced with rapid growth, a dispersed workforce and limited training staff, Gundersen Health System needed to…

Robot coming out of laptop screen to hand lightbulb to user's hand.

How uPerform leverages AI to improve the learning experience

Blog Post, HealthcareBy Jordan EdwardsAugust 12, 2024

Artificial Intelligence (AI) has been the hot topic this year, and it shows no signs of slowing down. According to a Bloomberg Intelligence 2023 report, the generative AI market is expected to grow to $1.3…

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